Thank you for shopping with viviON Blue.
Collection and shipping of parcels to Canada via DHL, which were temporarily suspended due to strikes in Canada, have resumed as of June 30, 2025 (JST).
Any suspended parcels will begin shipping in chronological order, and affected customers will receive an automated shipping notice once their parcels have shipped.
* You may check the status of packages that have already been dispatched using the tracking number in your shipping notice email. Any questions regarding the status of shipped packages should be directed to DHL customer support.
For inquiries pertaining to the status of orders at viviON Blue, please contact us via the form below.
https://help.vivionblue.com/hc/en-us/requests/new
We appreciate your understanding and your patronage.