About International Shipping Service

At viviON BLUE, the service Global-e is available for international shipping. Global-e is a service specialized in overseas orders, allowing customers to use the currencies and payment methods they are accustomed to. This makes it safer and more convenient for international customers to make purchases. Shipping is handled by DHL, an international courier contracted by Global-e.

For more details about "Global-e", please refer to the following pages:

Global-e Terms of Sale: https://www.global-e.com/tos
Global-e Privacy Policy: https://www.global-e.com/privacy-policy/

About Payment

Available Payment Methods

We offer over 100 different payment methods that match the region of our international customers. Supported payment methods will be displayed on the screen at checkout.

Customs Duties / Taxes

Customs duties and taxes may apply depending on your region. These are set according to the country, region, and state of delivery.

In some regions, an "Advance Payment of Import Taxes" may be charged at checkout. In such cases, customs duties and taxes at the time of delivery will be waived.

About Shipping and Delivery

Delivery Carrier

DHL

Shipping Fees

Shipping fees will be calculated at checkout. Please check the details there.

Additional Information

Please note that in general, we do not accept returns, exchanges, or cancellations.
Please view our User Guide for more information.