For Customers Outside of Japan

About International Shipping

The international delivery service Global-e is available at viviON Blue. Global-e specializes in handling orders from customers outside of Japan, making the purchase process more convenient through the use of local currencies and payment methods.
Delivery will be handled by international courier DHL, contracted by Global-e.

To learn more about Global-e, please visit any of the links below.

Global-E Sales Terms: https://www.global-e.com/tos
Global-E Privacy Policy: https://www.global-e.com/privacy-policy/

About Payment

Available Payment Methods

We offer more than 100 payment methods for overseas customers based on their location. The available payment methods for the applicable area will be dynamically displayed during the check out process.

Customs Duties / Taxes

Customs and taxes may be applied depending on your area. These amounts are determined by your country, region, and/or state.

Depending on your area, these costs may be included under a charge listed as "import tax advance fee" or similar name during check out. If this charge appears in your check out, you will not need to pay import taxes at the time of delivery.

About Shipping and Delivery

Delivery Carrier

DHL

Postage

Shipping costs will be deterimined during check out based on the content in the order.


Additional Information

Please note that in general, we do not accept returns, exchanges, or cancellations.
Please view our User Guide for more information.