Thank you for using viviON Blue.
Starting Tuesday, September 8, 2026 JST, viviON Blue will be linked with viviON ID, the common ID for the viviON Group, to provide a more convenient and secure user experience.
Accordingly, the login method for viviON Blue will change to "log in with viviON ID".
⚠️ [Important] Notice Regarding Transfer of Purchase History and Points
Due to the system migration, your existing viviON Blue account will be automatically logged out starting September 8th JST.
To continue using your past purchase history and points, please be sure to create (or log in to) a viviON ID using the email address currently registered with viviON Blue. If you create an account with a different email address, your previous purchase history and points will not be transferred correctly, so please be very careful.
📦 Regarding items you have already ordered
Please be assured that products ordered before the system migration on September 8th JST will be shipped and delivered to you without any problems, regardless of whether you have linked your ID or agreed to the terms and conditions.
📝 For detailed instructions on how to proceed
The procedure for your first login will vary depending on your current account status (such as whether you have a viviON ID).
Additionally, customers who already have a viviON ID and a viviON Blue account using different email addresses are requested to change their email addresses by Monday, September 7th JST.
For detailed migration instructions and frequently asked questions, please be sure to check the following special page.
▼For details, and instructions on how to change your login method
https://vivionblue.com/en/pages/vivion-id-link
If you are unsure about your account status or have any questions, please contact us via the inquiry form.
■Inquiry Form
https://help.vivionblue.com/hc/en-us/requests/new
We apologize for any inconvenience this may cause, and we appreciate your understanding and cooperation.
We look forward to your continued patronage in the future.
